Frequently asked questions (FAQ)
Q: Do we need to reserve during regular opening hours?
A: Yes, as long as the Corona measures are in effect you need to book a ticket. We hope to be able to sell tickets at the door again as soon as possible.
Q: I don’t want to play any of the pinball machines. I just want to look around. Do I still have to pay the entrance fee?
A: Yes, if you just want to look around we still ask for an entrance fee, after all, it’s still a museum. With lots of education and pinball machines from the 1900’s.
Q: Can we play on the pinball machines?
A: Almost all pinball machines are playable, all the machines made before the year 1960 are just on display. If there’s a machine turned off it’s either one of the machines that’s just on display or it’s broken. And please, don’t turn the machines on, this could damage the machines.
Q: Do we need to put coins of some sort into the machines?
A: No, after you pay the entrance fee you can play all the pinball machines you want.
Q: You have 2 different prices. The 2 hour ticket and a day ticket. I only have an hour worth of time, do I still have to pay the price for the 2 hour ticket?
A: Yes, you pay an entrance fee for a set time. You do not have to stay for 2 hours, you can leave whenever you want.
Q: Are we able to use a Museumjaarkaar and/or Rotterdampas?
A: No, we are a privately owned museum, so we do not meet the requirements to be able to accept these cards. We try to keep our prices as low as possible.
Q: Do you sell pinball machines?
A: No, however we can give you some advice on where to look. If you would like the most recent pinball machines we can already link you to our main sponsor Ministry of Pinball in Rijswijk.
Q: Do you repair pinball machines?
A: No, we’re too busy with the maintenance of our own collection, but we can give some advice on where to have your pinball machine repaired or serviced. Take a look at startjet.nl, at pinballprofessionals.nl, at inkochnito.nl or if you have got a pinball machine from 1977 or older, take a look at pinballatelier.com.
Q: Can I donate a pinball machine to the museum?
A: Yes, in fact, we would be very happy with a pinball machine! Take a look at our donation-information page for more information.